Frequently Asked Questions

Uploading your video is simple and takes just a few minutes:

• Step 1: Register for a free account and verify your email address
• Step 2: Go to your Dashboard and click "Upload Video"
• Step 3: Select your video file (drag & drop or browse)
• Step 4: Choose your sport category (e.g., Golf, Tennis, Basketball)
• Step 5: Add a title and notes explaining what you want the coach to focus on
• Step 6: Choose assignment method - either select a specific coach or use Open Bidding for competitive offers
• Step 7: Set your budget (optional) and submit

Once uploaded, you'll receive notifications when coaches accept or bid on your video.

We support a wide range of video formats to make uploading easy:

• Formats: MP4, AVI, MOV, MKV, WebM, WMV, and most common video formats
• Maximum file size: 7GB per video
• Duration: 5 seconds to 7 hours
• Resolution: Any resolution works, but 720p or higher is recommended for best analysis

Pro Tip: When you select a sport, we show you specific recording tips to help you capture the best footage for coaching analysis!

The quality of your video directly affects the quality of feedback you receive. Here are general guidelines:

• Stability: Use a tripod or stable surface. Shaky footage is hard to analyze
• Framing: Ensure your entire body is visible throughout the action
• Lighting: Natural daylight works best. Avoid backlighting
• Duration: 30-90 seconds of focused footage is ideal. Multiple short clips are better than one long video
• Angles: Multiple angles (front, side, back) provide the most complete analysis
• Focus: Make sure YOU are in focus, not the background

When uploading, our platform shows sport-specific recording tips based on your category selection!

We offer two ways to get your video reviewed:

• Open Bidding (Marketplace): Your video becomes available to ALL verified coaches in your sport category. Multiple coaches can place competitive bids with their price and estimated turnaround time. You choose the best offer. This often results in faster turnaround and competitive pricing.
• Direct Request: You select a specific coach you want to work with. Only that coach receives your request. This is ideal when you've worked with a coach before or want someone with specific expertise.

Absolutely! We take your privacy seriously:

• Your videos are never shared publicly or with third parties
• Only YOU, your assigned coach, and platform administrators can view your videos
• Coaches are strictly prohibited from downloading, sharing, or storing your content
• All data is transmitted using HTTPS encryption
• Video access logs are maintained for security and compliance
• You can request deletion of your account and all data at any time

Violation of privacy rules by coaches results in immediate account termination.

Review turnaround times vary by coach and are typically:

• Fast reviews: 1-2 days
• Standard reviews: 3-5 days
• Detailed analysis: 5-7 days

When coaches bid or accept your video, they provide an estimated completion time. You can communicate with your coach through our messaging system if you have questions about timing.

When your coach completes the review, you receive:

• Annotated Video: Your video with the coach's visual feedback and key moments highlighted
• Performance Markers: Key moments categorized and timestamped for easy reference
• Visual Feedback: Coach annotations highlighting technique points directly on video frames
• Written Feedback: Detailed sections including Overview, Strengths, Areas to Improve, Technical Evaluation, Recommendations, and Practice Drills
• Downloadable PDF Report: A professional document containing all feedback, annotated screenshots, and recommendations you can keep forever

Becoming a verified coach involves these steps:

• Step 1: Register as a coach (click "Become a Coach" or select "Coach" during registration)
• Step 2: Complete your profile with bio, experience, and profile photo
• Step 3: Upload required documents:
  • Government-issued ID (passport, driver's license, or national ID)
  • Coaching certification or professional credentials
• Step 4: Select your sport categories and set pricing
• Step 5: Submit for verification

Our team reviews applications within 2-3 business days. You'll receive an email notification once approved.

We welcome coaches with various backgrounds:

• Certified coaches: Those with coaching certifications from recognized sports organizations
• Professional athletes: Current or former professional/semi-professional athletes
• Experienced trainers: Personal trainers, fitness instructors with sports-specific expertise
• Sports educators: Physical education teachers, sports science graduates

You must provide documentation proving your credentials. All coaches must pass our verification process to ensure quality for athletes.

The marketplace helps you find new clients:

• Videos uploaded with "Open Bidding" appear in your Available Reviews dashboard
• You see videos matching your sport categories
• You can preview the video, read the athlete's notes, and see their budget
• Place a bid with your price and estimated delivery time
• Athletes review all bids and can accept yours
• Once accepted, the video moves to your assigned reviews

For "Direct Request" videos, athletes specifically request YOU - these appear directly in your pending requests.

You have full control over your pricing:

• Set base prices per sport in your profile
• Adjust pricing for different video lengths if desired
• When bidding on marketplace videos, you can set custom prices per video
• Consider the athlete's stated budget when bidding

Tip: Competitive pricing and fast turnaround times help you win more bids!

No. This is extremely important:

• Your feedback should focus on sports technique and performance ONLY
• Do NOT provide medical, physiotherapy, or health-related advice
• If an athlete mentions pain, injury, or health concerns, always recommend they consult a qualified medical professional or doctor
• Never diagnose conditions or suggest treatments

Our coaches use a professional analysis workspace equipped with advanced tools designed specifically for sports video review. This allows them to:

• Break down your technique frame-by-frame
• Highlight key moments in your performance
• Provide visual annotations directly on your video
• Deliver comprehensive written feedback

The combination of visual and written feedback ensures you understand exactly what to work on and how to improve.

Coaches provide visual feedback by annotating directly on your video frames:

• Visual Annotations: Drawings and markings highlighting technique points, body positions, and areas of focus
• Timestamped Markers: Key moments categorized as strengths, areas to improve, or corrections needed
• Coach Comments: Written explanations accompanying each visual annotation

All visual feedback is captured and included in your downloadable PDF report, so you can reference it anytime.

Yes! Our platform provides coaches with professional-grade analysis capabilities:

• Frame-by-frame breakdown for detailed technique analysis
• Slow motion playback to catch split-second movements
• Close-up inspection of specific areas
• Advanced body position analysis

This level of detail allows coaches to identify issues that are impossible to see at normal speed, giving you insights that even in-person coaching might miss.

Our platform combines cutting-edge technology with human expertise:

• AI-Assisted Analysis: Advanced algorithms help coaches with precise measurements and body tracking
• Human Expertise: Verified coaches interpret the data and provide personalized, actionable feedback
• Privacy Protected: All analysis runs securely with your data protected

The combination of technology and experienced coaching ensures you receive accurate, professional-quality feedback.

Coaches provide comprehensive structured feedback across multiple areas:

• Overview: General assessment of your performance and skill level
• Strengths: What you're doing well - important to know what to keep doing!
• Areas to Improve: Specific aspects that need work
• Technical Evaluation: Detailed breakdown of your technique
• Recommendations: Specific advice for improvement
• Drills to Practice: Exercises to work on identified issues
• Positioning Notes: Body positioning and alignment feedback
• Conditioning Notes: Physical fitness considerations
• Final Notes: Summary and encouragement

Your downloadable PDF report is a professional document containing:

• Header: Your name, sport, coach name, and review date
• All Written Feedback: Every section from the review in a clean, readable format
• Key Moments: Important timestamps with coach notes and categories
• Annotated Screenshots: Images from key moments with coach's visual feedback
• Coach Comments: Detailed explanations for each visual annotation

This PDF is yours forever - print it, save it, share it with your local coach, or use it to track progress over time!

Once your review is complete, you can watch your video with coach feedback:

• Go to your Dashboard and find the completed review
• Click "View Review" to open the interactive player
• Navigate through key moments highlighted by your coach
• Read detailed feedback in the sidebar
• Download the PDF report for offline reference

Yes! Our platform includes a built-in messaging system:

• Chat directly with your coach about the video or feedback
• Ask follow-up questions about specific markers or recommendations
• Request clarification on drills or techniques
• Messages are tied to each video review for easy reference

Note: Coaches may have limited availability for extended conversations. For ongoing coaching relationships, consider submitting multiple videos over time.

Pricing varies based on several factors:

• Coach rates: Each coach sets their own pricing based on expertise and demand
• Video length: Longer videos may cost more
• Sport category: Some specialized sports may have premium rates
• Turnaround time: Rush reviews may cost more

Typical reviews range from $15 to $100+ depending on these factors. Using the marketplace/bidding system often results in competitive pricing!

Payment is collected when you accept a coach's bid or when a coach accepts your direct request. The payment is held securely until the review is completed and delivered to you.

Our refund policy is designed to be fair:

• Before review starts: Full refund if the coach hasn't begun working
• After review is submitted: Generally non-refundable, as the service has been delivered
• Quality issues: Contact support within 7 days if you believe the review doesn't meet reasonable quality standards
• Coach no-show: Full refund if coach doesn't deliver within agreed timeframe

Disputes are handled case-by-case by our admin team. Contact info@findsportscoach.com for assistance.

Coaches receive payment after completing and submitting reviews:

• The platform takes a small commission for facilitation
• Remaining amount is credited to the coach's account
• Coaches can withdraw earnings via supported payment methods
• Payment processing typically takes 3-5 business days

FindSportsCoach.com is a professional platform that connects athletes with verified coaches for asynchronous video analysis:

• For Athletes: Upload your sports videos and receive detailed, professional feedback from certified coaches worldwide - no live scheduling required
• For Coaches: Earn income by reviewing athlete videos on your own schedule using our professional analysis tools

We believe everyone deserves access to quality coaching, regardless of location or schedule constraints.

We support a wide range of sports including:

• Racket Sports: Tennis, Badminton, Squash, Table Tennis
• Golf
• Team Sports: Soccer, Basketball, Cricket, Volleyball
• Individual Sports: Swimming, Running, Cycling, Gymnastics
• Combat Sports: Boxing, MMA, Martial Arts, Fencing
• Fitness: Weightlifting, CrossFit, Yoga
• And more!

New sports are added regularly based on coach availability. Don't see your sport? Contact us to request it!

Yes! Our platform is available 24 hours a day, 7 days a week:

• Upload videos anytime
• Browse and select coaches anytime
• View your reviews and download reports anytime
• Coaches work on their own schedules from around the world

Customer support operates during business hours (responses within 24-48 hours).

We're here to help:

• Email: info@findsportscoach.com
• Contact Form: Visit our contact page
• Response Time: Typically within 24-48 hours

For urgent issues related to active reviews, please include your video/review ID in your message for faster resolution.

You have the right to delete your account at any time:

• Email info@findsportscoach.com with your deletion request
• Include the email address associated with your account
• We'll process the request within 5 business days
• All your personal data, videos, and reviews will be permanently deleted

Note: This action is irreversible. Make sure to download any PDF reports you want to keep before requesting deletion.